Discover Your Career in the Travel Industry
At UMA Travel, we believe that every great journey begins with a passionate and dedicated team. Our mission is to introduce the beauty, culture, cuisine, and hospitality of Vietnam to travelers from around the world through meaningful and well-organized travel experiences.
As our business continues to grow, we are looking for enthusiastic, responsible, and service-oriented individuals to join our team. Whether you are an experienced tourism professional or a young talent ready to begin your career, UMA Travel offers an inspiring environment where you can learn, develop, and contribute your ideas.
Why Work With UMA Travel?
UMA Travel brings together professionals who share a strong passion for tourism and hospitality. We specialize in Vietnam package tours, customized itineraries, travel consultation, and destination experiences across Northern, Central, and Southern Vietnam.
By joining UMA Travel, you will have the opportunity to:
- Work in a dynamic and professional tourism environment.
- Communicate with travelers and partners from different countries.
- Improve your knowledge of destinations, cultures, and travel services.
- Develop practical skills in customer service, sales, tour operations, and digital marketing.
- Participate in building memorable travel experiences for international visitors.
- Grow together with a young and developing travel brand.
Career Opportunities
Depending on our business requirements, UMA Travel welcomes applications for positions in the following areas:
Travel Consultant
Travel Consultants communicate directly with customers, understand their travel preferences, recommend suitable itineraries, and support them throughout the booking process.
Suitable candidates should have good communication skills, a customer-focused mindset, and a strong interest in tourism.
Tour Operator
Tour Operators are responsible for preparing itineraries, coordinating transportation, accommodation, tour guides, restaurants, and other travel services.
Candidates should be organized, careful, flexible, and capable of handling unexpected situations professionally.
Sales Executive
Sales Executives introduce UMA Travel’s products and services to potential customers and travel partners. They also maintain relationships with existing clients and identify new business opportunities.
Experience in tourism sales, hospitality, or customer service is an advantage.
Tour Guide and Local Collaborator
We welcome professional tour guides and local collaborators who understand Vietnamese history, culture, cuisine, and destinations.
Candidates should be confident, friendly, responsible, and able to create engaging experiences for travelers.
Digital Marketing and Content Executive
The Digital Marketing and Content team creates website articles, social media content, tour promotions, destination guides, photographs, and videos.
Candidates should have creative thinking, good English writing skills, and basic knowledge of digital marketing, social media, SEO, or graphic design.
Customer Service Executive
Customer Service Executives assist travelers before, during, and after their trips. The role requires patience, attention to detail, quick problem-solving skills, and a positive attitude.
What We Look For
At UMA Travel, qualifications and experience are important, but attitude and commitment are equally valuable. We are looking for candidates who:
- Have a genuine passion for tourism and hospitality.
- Communicate clearly and professionally.
- Demonstrate responsibility, honesty, and teamwork.
- Are willing to learn and accept new challenges.
- Can work independently and manage assigned tasks effectively.
- Have a customer-first and problem-solving mindset.
- Can communicate in English; additional languages are an advantage.
- Understand Vietnamese destinations and culture or are willing to learn.
What We Offer
When you become part of UMA Travel, you will receive:
- A friendly, supportive, and professional working environment.
- Training and practical experience in the tourism industry.
- Opportunities to develop professional and communication skills.
- Competitive compensation based on ability and experience.
- Performance-based rewards and career development opportunities.
- Opportunities to participate in destination surveys, tourism activities, and company programs.
- The chance to work with international customers and travel partners.
Specific benefits, working schedules, and salary arrangements will be discussed during the interview and may vary depending on the position.
Application Process
Interested candidates are invited to submit the following information:
- An updated CV or résumé.
- A brief introduction about yourself.
- The position you are applying for.
- Relevant certificates, portfolios, or work samples, where applicable.
- Your expected salary and preferred starting date.
Please send your application to:
Email: alok@umatravel.vn
Telephone/WhatsApp/Viber: +84 705 627 666
Office: 07, Alley 282, Kim Giang Street, Dai Kim, Hanoi, Vietnam
Please use the following email subject:
Job Application – [Position] – [Full Name]
Only shortlisted candidates will be contacted for an interview.
Start Your Journey With UMA Travel
A career in tourism is more than simply organizing trips. It is about connecting people, sharing cultures, solving challenges, and creating moments that travelers will remember for years.
At UMA Travel, every team member contributes to the quality of our journeys and the satisfaction of our customers. Join us and turn your passion for travel into a meaningful career.
UMA Travel – Where Passion Meets Expertise in the World of Travel.
