- We will serve the guest according to the mentioned itinerary.
- Unused service in a tour package is non-refundable.
- In case guest fail to clear immigration or declined for entry in Vietnam there will be no refunds.
- If air flights delayed and guest failed to reach on time, then tour company will not be responsible for any additional cost (if any). Guest will take responsibility of the additional cost (if any).
- All the pick-up for tours is from hotels located in center of city, if the hotels are self-booked and far away from center there will be surcharge for pick up, so please provide hotel booking details to know final price. Or you have to reach to pick up point by yourself.
- Pick up for SIC tours from hotels not located in center of city are subject to availability. Even with surcharge sometimes we can’t arrange pick up so you need to reach to meeting point by yourself.
- The prices for package are valid before 15 days of arrival date, after that there might be some surcharge which will be discussed. So please book early to get best prices.
- Package includes basic category rooms in hotels and overnight cruise. If you want room upgrade there will be surcharge.
- We will only confirm the booking and lock the price for the package when we receive the deposit amount.
- We provide transportation for guests with one medium size luggage and a hand baggage, if guest have too much luggage, please check with us and if there is car upgrade required then extra cost guest have to pay.
- In Vietnam cars run based on the fixed itinerary, so any request for change in itinerary there will be extra charge and it will be subject to availability as well.
Payment
- 30% payment of tour cost upon confirmation of booking.
• 70% balance payment of tour cost 07 days before arrival date
